From Measurement Myopia to Knowledge Leadership

27/01/00


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Table of Contents

From Measurement Myopia to Knowledge Leadership

Topics

Why Knowledge Management?

Working Definition

2 Key Thrusts

Seven Levers

The Pressure to Measure

Is Microsoft Worth 5 Multinationals?

Widening Gap

A Typical Example

The Theory

The Practice

Perceived Performance

Four Motivations (ABBA)

Asset Focus

Internet Stock Valuation

Baseline Focus

KM Assessment

Benefits Focus

Balanced Scorecards

Scorecards and IC Focus

IC vs. Traditional Measures

Intellectual Capital Model

The Skandia Navigator

Inclusive Valuation Methodology*

The IC Index

Intangible Assets Monitor (Sveiby)

IC Measures Summary

Illuminating Indicators (1)

Illuminating Indicators (2)

Best Practice Guidelines

The Bottom Line

Measurement Myopia?

Knowledge Leadership

Point to Ponder

Contact Details

Author: David J. Skyrme

Email: david@skyrme.com

Home Page: http://www.skyrme.com

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