From Measurement Myopia toKnowledge Leadership
Topics
Why Knowledge Management?
Working Definition
2 Key Thrusts
Seven Levers
The Pressure to Measure
Is Microsoft Worth 5 Multinationals?
Widening Gap
A Typical Example
The Theory
The Practice
Perceived Performance
Four Motivations (ABBA)
Asset Focus
Internet Stock Valuation
Baseline Focus
KM Assessment
Benefits Focus
Balanced Scorecards
Scorecards and IC Focus
IC vs. Traditional Measures
Intellectual Capital Model
The Skandia Navigator
Inclusive Valuation Methodology*
The IC Index
Intangible Assets Monitor (Sveiby)
IC Measures Summary
Illuminating Indicators (1)
Illuminating Indicators (2)
Best Practice Guidelines
The Bottom Line
Measurement Myopia?
Knowledge Leadership
Point to Ponder
Contact Details
Email: david@skyrme.com
Home Page: http://www.skyrme.com
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