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Our Knowledge Audit service identifies the core information and knowledge needs and uses in an organization. It identifies gaps, duplications, flows, and how they contribute to business goals.
A Knowledge Inventory (sometimes called an information audit) is a practical way of getting to grips with "knowing what you know". Applying the principles of information resources management (IRM) it identifies owners, users, uses and key attributes of core knowledge assets. It is often carried out in conjunction with a Knowledge Management Assessment as a baseline on which to develop a knowledge management strategy. Indicators that a knowledge inventory would be worthwhile include:
The output of our Knowledge Inventory will deliver the following benefits:
Our proven approach is based on:
Our Knowledge Inventory does not attempt to develop a comprehensive inventory of knowledge assets, but works on the basis of developing a prioritized list of assets. These are identified by analyses of core business processes and critical management decision areas. A typical cycle includes:
Deliverables are tailored to client's requirements but typically include the following:
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