Chapter 3 Update

This update is a prelimary update, one year after publication. A fuller update will be added shortly.

Updates

Again, there have been changes of ownership and name. For example Teltech (page 80) is now part of Software house Sopheon. Names like Excite and Go (page 77) are disappearing, though About.com continues to grow. Communities (page 83) thrive, with most remaining with the 'free access' model. In the 'fee' and 'free' domain, companies continue to shift from one model to the other. Ft.com and Britannica both now charge for premium content, while some magainze now put current editions on the net for free. The consensus emerging is that people will pay for good content, but not a lot. Thus, hybrid models, where some content is given free, while other is for fee-paying customers, are likely to emerge as common models (this is the approach used on the Knowledge Connections website).

Related Websites

The author, David Skyrme, is the principal consultant of David Skyrme Associates providers of consultancy services and workshops on knowledge networking, Internet commerce and knowledge management. Its Knowledge Connections website provides a comprehensive resource for many topics covered in the book as well as providing knowledge management resources and a free monthly email briefing - I3 UPDATE / ENTOVATION International news.

Butterworth-Heinemann publishes a growing range of books on knowledge management. Its Knowledge Management Web pages keep you abreast of new publications as well as offering an email alerting service and special offers.