The Knowledge Strategy Development service identifies opportunities for improving organizational performance through better knowledge management. It starts with a review of current business strategies, assesses the best knowledge levers to exploit, and reviews current KM performance, capabilities and potential.

Why and When?

Knowledge Strategy Development helps you exploit organizational knowledge for strategic advantage. Typical situations where it has proved useful are:

• where your organization has a high level of internal skills and knowledge but where business performance is lacklustre
• following a KM assessment or knowledge inventory
• soon after the creation of a knowledge initiative
• for an annual independent review of an existing knowledge programme
• where knowledge is not currently a key lever of strategy
• where competitors are using knowledge strategies to improve their business performance
• as part of an annual strategic planning process

Benefits

As a result of developing a knowledge strategy, you will typically achieve the following benefits:

• a better understanding of the potential impact of knowledge on business performance
• identification of new business opportunities available through better knowledge management
• minimizing of duplication of effort and the loss of knowledge following organization restructuring
• understanding how existing organizational knowledge can be better exploited
• a vision and framework for action
• a prioritized set of knowledge-based initiatives
• clarity of capabilities needed and required organization and management changes
• improved alignment between business strategy and technology infrastructure for knowledge sharing and development

Our proven approach is based on:

• Our in-depth understanding of the contribution of knowledge to business performance
• Our experience of strategy development in complex multi-faceted businesses
• Our database of cases and strategic approaches
• An integrated approach that considers business strategy, technology, human and organizational factors
• Access to a world-wide network of knowledge specialists
• Excellent analysis and planning skills
• Proven experience in developing focused and practical KM strategies

What We Do

Knowledge Strategy Development is typically carried out in association with appropriate senior staff of the client. We often act as a team leader or member and provide clear strategic thinking grounded in practical experience.

Typical activities include:

• Analysis of existing strategies, both written and implicit
• Interviews with business managers, senior staff and other stakeholders
• Analysis of external environment, including key market players and competitors
• A SWOT Analysis of products, services, and organizational capabilities
• Analysis of strategic options
• Review of current knowledge activities and knowledge management capabilities

Deliverables

Deliverables are tailored to client's requirements but typically include the following:

• An environment assessment, including market opportunities and competitor activities
• An organizational capability assessment
• A knowledge lever chart - identifying the best opportunities to exploit knowledge
• Analysis and Report, including executive summary
• An Executive Presentation of the results.

Further Information

To discuss your requirement in further detail please contact our principal consultant David Skyrme. Email: david@skyrme.com. Tel: +44 1635 25 35 45.

Related Services:

• Knowledge Management Assessment

• KM Planning and Implementation

• Knowledge Advisory Services

• Knowledge Management Workshops

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