We can provide you with focused and practical advice though general dialogue, mentoring and coaching provided to general managers or knowledge executives such as CKOs, and teams responsible for implementing knowledge management.

Why and When?

Expert advice that we can offer can be useful at any stage in assessing, planning or implementing a knowledge strategy. It can help you learn from the experience of others, identify opportunities, avoid pitfalls, and understand the key success factors. It can be particularly beneficial when:

• you or your colleagues have just been appointed to create a new knowledge initiative, but are not sure how to start
• an existing initiative has stalled, or is not living up to expectations
• you need to bounce ideas off an independent expert to check scoping and validity
• you need to learn about specific tools, techniques or approaches in an individualized way
• you need to seek advice in in confidence from an external advisor
• you need new ideas and practical advice without the full rigmarole of specifying a large consultancy project.

Benefits

Through our customized advice and interactive dialogue you will gain the following benefits:

• access to external expertise with minimum formality
• an alternative perspective on your current actions and plans
• awareness of latest developments in knowledge management
• insights into comparable initiatives by other organizations
• a personal action programme effective application of KM tools, techniques and software solutions

Our approach is based on expertise and empathy. We continually research and monitor trends in knowledge management and conduct analyses for clients to maintain our knowledge leadership in this ever evolving field. Having managed knowledge projects and programmes in organizations, and having coached senior executives, we understand many of your challenges and can act as sounding board, idea generator, agent provocateur, or simply provide a sympathetic ear.

What We Do

There is no set pattern for this kind of consulting. Some typical activities have been:

• Helping a knowledge team clarify its priorities and identify likely business champions
• Advising on staff attitudes to knowledge initiatives
• Devising suitable metrics for programme monitoring
• Suggesting exemplars for comparison and/or visits
• Making connections to knowledge executives or world-class experts
• Reviewing confidential plans
• Acting as a 'sanity' check in key meetings.

Further Information

To discuss your requirement in further detail please contact our principal consultant David Skyrme. Email: david@skyrme.com. Tel: +44 1635 25 35 45.

Related Services:

• Knowledge Management Assessment

• Knowledge Strategy Development

• KM Planning and Implementation

• Knowledge Management Workshops

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